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Build AI Voice Agents for the Modern Contact Center: Developer Workshop
Most voice AI architectures fall apart in production: state scattered across databases, webhooks arriving out of order, five vendors to debug at 2am. This workshop is about a different approach.
A hands-on look at creating AI-driven customer experiences without heavy infrastructure; learn how to build intelligent, browser-based IVRs and contact center systems using SignalWire’s programmable unified communications stack.
Join us in Raleigh, NC on April 9th for a hands-on session building AI-driven IVRs and contact center flows on SignalWire's control plane, where state lives inside the call, operations execute atomically, and your code defines logic instead of managing infrastructure.
Food and drinks are on us. Walk away with a working prototype.
Event Details:
- Date: Thursday, April 9th, 2026
- Time: 5:00pm - 8:00pm
- Location: Nest Raleigh, 414 Fayetteville St, 4th floor, Raleigh, NC 27601
- Cost: Free! (includes food & drinks)
What You'll Build
- AI-driven IVR with the SignalWire Python SDK
- Omnichannel flows with programmable voice and messaging
- AI Agents with memory and context that persist across interactions, without external state management
- Deployment patterns that work at 10 calls and 10,000
- AI agents that follow logic, not 100 lines of prompting
Who Should Attend
This event is ideal for:
- Developers building telephony, AI, or automation tools
- Product managers designing customer experience workflows
- Contact center engineers looking to modernize infrastructure
- Anyone curious about real-time voice AI
Save Your Spot
What you'll want to bring:
- Your laptop
- A SignalWire Space (free to sign up)
What you'll want on your laptop:
- Python 3.10 or higher
- ngrok installed and authenticated (Create a free account at https://ngrok.com)
- Git (Download from https://git-scm.com/)
- Docker Desktop installed and running
Workshop Resources:
- Docs: https://developer.signalwire.com/
- Get a head start: https://github.com/signalwire-academy
- Discord Community: https://discord.com/invite/F2WNYTNjuF
Raffle Prize
Every attendee is automatically entered for a chance to win an iPad at the end of the workshop!
Who is SignalWire?
SignalWire is a programmable unified communications control plane for voice, video, and messaging, built to keep call state in the platform, not scattered across brittle webhooks. That means your AI agent can reliably interrupt, transfer, route, record, and act in real time, without your team rebuilding a phone-system state machine from scratch.
Unlike traditional CPaaS APIs that trigger isolated actions, SignalWire operates as a control plane where communication sessions are created, managed, and orchestrated in real time. Built by the creators of FreeSWITCH, SignalWire gives teams direct control over the lifecycle, routing, and state of real-time communications.